Job Summary:
IT Client Technologies in the IT Services department invites applications for a temporary, full-time Analyst position for a one-year term.
The Analyst I, Technical provides expertise in the administration and deployment of desktop software applications and operating systems across all end point computing devices at the University.
The incumbent leads the execution and administration of deployment-based services for the purposes of providing a consistent and reliable user experience. This also includes incorporating relevant service management practices and processes in accordance with IT strategic planning. The responsibilities for the position include, but are not limited to, assisting with the administrative management of software deployment projects and operations; identification and assessment of new technologies, software, and processes.
In this role, the Technical Analyst will spearhead the implementation of JAMF to manage and support Mac devices across our campus. This role will entail leading the design, deployment, and ongoing support of Mac systems, ensuring seamless integration and optimal performance. The ideal candidate will possess expertise in JAMF administration, strong problem-solving abilities, and a proactive approach to addressing technical challenges. Collaborating closely with IT teams and stakeholders, this individual will play a vital role in enhancing the productivity and efficiency of our Mac-based infrastructure.
For more information, see the Position Description link above.
Qualifications:
- A diploma in Computer Information Systems, Computer Science, Business, or related field is required.
- Microsoft certifications is an asset.
- Minimum of four (4) years of experience in a related position is required.
- Experience with installation, maintenance, and upgrade of computer operating systems, hardware, software, and peripherals in a networked environment.
- Extensive knowledge of managing and deploying software operating systems and applications via Microsoft System Center Configuration Manager (SCCM).
- Experience with Windows, Apple, SCCM, WMI and Windows PowerShell scripting is a valuable asset.
- Excellent oral and written communications skills.
- Proficiency in developing process and policy around change and release management.
- Ability to demonstrate customer service and conflict resolution skills.
- Excellent problem solving, troubleshooting and organizational skills.
- Experience defining and writing technical recommendations and documentation.
- Time management and organizational skills.
- Must be service oriented.
- Excellent written and verbal communication.
- Demonstrated commitment to continuous learning and professional development.
- Job duties may be rescheduled on short or limited notice due to IT emergencies.
- Working at any of UFV’s campus locations may be required.
About UFV:
The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW — which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.
UFV has four campus locations within the beautiful Fraser Valley in British Columbia. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community, and shape the future of 15,000 students.
Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self-identification survey as part of the application process. All questions are voluntary, with an option to decline to answer. Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee. Inquiries about the survey may be directed to careers@ufv.ca. Learn more about our commitment to diversity and inclusion.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.
UFV is committed to the principle of equity in employment.
#LI-HOTJOBS
